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Join the AVer team

We are honored to be recognized as a 2017 Top Workplace in the Bay Area

Who we are

AVer is an award-winning provider of visual collaboration solutions that improve productivity and enrich lives. From accelerating learning in the classroom to improving campus security and increasing competitive advantage for business, AVer solutions leverage the power of visual communications to help people connect with one another to achieve great things. Our product portfolio includes Interactive Flat Panels, Document Cameras, PTZ Cameras, HD Video Conferencing solutions, as well as Sync and Charge Carts. We strive to provide industry leading service and support that exceeds our customer's expectations. We are deeply committed to our community and the environment and employ stringent green processes in all we do.

What sets AVer apart from the rest? We'll let our employees tell you

“It's refreshing to work for company with strong ethical and community ties. The Leadership Team has proven that we can be successful (and profitable!) without compromising our core values.”

“I like the people. Everyone is respectful of each other. We have fun together, and work well together.”

“I like being able to face a challenge everyday and make a difference.”

“AVer has a warm and friendly culture.”

“Employees work hard and play hard, everyone is very focused and result oriented.”

“The people, the learning and the workplace environment are great. We have great products and I’m proud of them.”

“I like the teamwork mentality where everyone pitches in and provides feedback to come to the best solution.”

“I love working with products that truly make a difference and improve learning!”

The AVer culture

Integrity, Customer Service, Teamwork, Dedication, Discipline, Passion and Innovation are all values identified to be paramount to the on-going success of AVer. These seven core values play an essential role in identifying who we are, what we stand for and the characteristics we look for in our team members. We are committed to creating a culture of excellence through our company values.

Do you have what it takes to join the AVer team?

AVer is an industry leader and offers an innovative, dynamic and fast-paced working environment. There is a strong emphasis on teamwork and our employees are very passionate about our products and dedicated to providing excellent customer service. Our company and our employees are also dedicated to maintaining the highest level of integrity with our business practices and are focused on environmental sustainability and community outreach. Our corporate citizen program gives our employees numerous opportunities to make a positive impact on our communities. In addition to an exciting work atmosphere, AVer offers a comprehensive benefits package to our employees. If you are interested in joining the AVer team, please send your resume to jobs.usa@AVer.com

Job openings

People Department

Human Resources Director

Job Description

AVer is looking for an experienced and knowledgeable professional with a passion for Human Resources. This is a ‘hands on’ position related to all areas of HR and will work with and report directly to the Vice President of People Department. This position will be expected to work independently with responsibilities including, but not limited to:

Duties and Responsibilities
  • Support company HR policies, processes, and systems; provide guidance to management to ensure ongoing policy and procedure interpretation.
  • Maintain employee relations and respond to employee concerns and conduct investigations as needed to resolve matters and follow up on those concerns.
  • Ensure compliance with all federal; state and location laws related to employment matters and Human Resources.
  • Processing of terminations and review of documentation to ensure complete and accurate prior to processing.
  • Processing of Worker’s Compensation claims including follow up and communication with the carrier and their team processing of all necessary forms.
  • Manage workers’ compensation claims, FMLA, and other leaves of absence, return to work documents, all onboarding processes, and employee files.
  • Maintain all forms and documentation to ensure they are up to date and meet all legal requirements and are on the company intranet.
  • Administration of all benefit plans and annual open enrollment and ACA compliance.
  • Provide support and be the resource for general information to employees regarding company policies and procedures.
  • Maintain required employee record keeping, reporting tools, performance reviews, talent management, and recruitment tracking.
  • Timely processing of unemployment claims and dealing with EDD issues and hearings.
  • Ability to exhibit a high level of confidentiality due to sensitive nature of position.
  • Strong organizational skills with ability to multitask and prioritize workload.
  • Manage all company events and activities.
  • Participate in special projects as assigned.
Skills/Qualifications
  • Bachelor's Degree in Human Resources Management or related field from an accredited four-year college or university. Additional certifications considered a plus.
  • Minimum of three years of progressive HR experience encompassing all areas of HR – prior work with a technology company a plus.
  • Strong leadership and people skills.
  • Ability to deal with complex and stressful situations and handle employee situations effectively and advise management as needed.
  • Knowledgeable in all areas of HR.
  • Excellent oral and written communication skills and the ability to analyze problems and facilitate solutions.
  • Expert knowledge and understanding of applicable Federal and California employment laws.
  • Detailed Oriented and Results Driven. Able to define and analyze metrics.

Please send your resume, contact information and salary history/requirements as an attachment to jobs.usa@aver.com

Sales - Education

Regional Sales Director – East Region

Job Description

AVer Information, Inc. is seeking a bright, passionate and responsible sales person for our Regional Sales Director position. Reporting to the Senior Director of Sales and Sales Operations, this role will be an integral part of AVer’s National Sales Team. This position requires effective leadership and successful management of a sales team and an assigned territory to develop, build and maintain successful partnerships and relationships, achieve revenue goals and deliver exceptional customer service to our Channel Partners and customers.

Primary Responsibilities
  • Responsible for sales revenue goal achievement in the East region.
  • Responsible for managing a Regional Sales Team in assigned territory.
  • Respond to all sales correspondence, telephone calls and email inquiries including: pricing, requests for quotes and Reseller show or event support.
  • Calling and selling AVer solutions and products to end user customers.
  • Manage existing Authorized Resellers in assigned territory and recruit and train new Resellers Partners as needed in assigned territory.
  • Manage Reseller Channel online website merchandising presence for AVer products.
  • Assist with tracking and qualifying leads via phone, emails and trade shows.
  • Attend trade shows and give onsite presentations / demonstrations.
  • Develop new business customers in assigned territory.
  • Managing and maintaining existing accounts and growing new customer base.
  • Responsible for weekly and monthly reports as well as forecasting.
  • Plan and conduct product trainings to Reseller Partners and make joint sales calls with Reseller Partners.
  • Conduct product presentations and product demonstrations to end user customers.
Requirements
  • Bachelor’s Degree or equivalent.
  • Minimum of 3 years of Sales Management experience.
  • Minimum of 5 years of sales experience.
  • Channel Management knowledge a plus.
  • Excellent Customer Satisfaction Skills.
  • Experience in business development, negotiation, and closing business a plus.
  • Computer proficient on Microsoft Word, Excel and PowerPoint.
  • Excellent presentation, verbal and written communication skills.
  • Detail oriented with strong follow-up and follow-through.
  • Great organizational skills and ability to multi-task.
  • Must be self-motivated, quick learner, enthusiastic, professional and have a positive attitude.
  • Plan and conduct product trainings to Reseller Partners and make joint sales calls with Reseller Partners.
  • Enthusiasm for improving the way people present and communicate.
  • Knowledge of selling to K-12, Higher Education, SMB, Reseller Channels a plus.
  • Ability to travel 60%+.

Please send your resume, contact information and salary history/requirements as an attachment to jobs.usa@aver.com

Operations Department

RMA / Repair Technician

Job Description

AVer Information Inc. is seeking an intelligent and responsible individual for our RMA/Repair Technician position. This individual will be responsible for RMA’s and to perform the duties of a repair technician as well as other job related activities within our Operations Department. This role will report to our Warehouse Supervisor and work with our RMA and Operations Teams. High attention to detail as well as excellent communication skills both written and verbal is essential for effective communication and success in this position.

Primary Responsibilities
  • Perform testing, repairing and refurbishing all products including Document Cameras, Charging Carts and Flat Panel TVs.
  • Responsible for the return process of all evaluation/demo units and credit processes.
  • Simulate, emulate and trouble-shooting customer’s issue, and repair or replace the device back to customers in a timely manner.
  • Update Firmware and perform product burn-in on all products when needed.
  • Record and maintain RMA parts inventory accurately.
  • Request, prepare, pack and ship end-user’s RMA parts inquiries.
  • Collect and provide feedback on product quality issues/new ideas to Product Management for product quality improvement.
  • Update RMA device serial number records in SAP.
  • Manage and coordinate shipping and receiving of return products with HQ.
  • Coordinate and collaborate return processes with Tech Support, Shipping and Financial departments.
  • Answer customers’ inquiries regarding return status and product questions.
  • Perform data analysis and generate daily and monthly RMA reports.
  • Cross train colleagues to share knowledge and expertise.
  • Other responsibilities as assigned.
Requirements
  • BS/BA degree or higher required.
  • Minimum of 2 years’ experience in a Customer Support / RMA repair role.
  • Knowledge in Electro / Mechanical repair.
  • Detailed oriented with great organizational skills and the ability to multitask.
  • Cooperative team player with a positive attitude.
  • Knowledgeable in Word, Excel, and SAP system etc.
  • Excellent written and verbal communication skills.
  • Self-motivated, a quick learner, enthusiastic and professional.

Please send your resume, contact information and salary history/requirements as an attachment to jobs.usa@aver.com

Operations Department

Warehouse Clerk

Job Description

We are seeking a bright and responsible individual for our Warehouse Clerk position. This role will report to our Warehouse Manager and work in the Shipping department. High attention to detail as well as excellent communication skills is essential for effective communication and success in this position.

Primary Responsibilities
  • Handling all shipping and receiving tasks, unloading trucks, checking in merchandise, matching purchase orders to sales orders.
  • Reading customer orders and shipping orders, and prepared orders using SAP, FedEx and UPS shipping software.
  • Assembling customer orders from stock and places orders on pallets or shelves, or relocating orders to a holding area or shipping department.
  • Maintaining daily inventory record and generating daily inventory reports.
  • Ensuring warehouse is accessible, clean and safe.
  • Assisting in counting of physical inventory.
  • Ability to handle weight of 50lb+.
  • Properly use forklift and shrink-wrap machine while preparing orders.
  • Other responsibilities as assigned.
Requirements
  • High School Degree or higher required.
  • 1-2 years of experience in warehouse or shipping roles.
  • Excellent with numbers, Excel and writing skills.
  • Knowledge of SAP software and the use of forklifts are a plus.
  • Detail oriented with great organizational skills and the ability to multitask.
  • Cooperative team player with a positive attitude a must.

Please send your resume, contact information and salary history/requirements as an attachment to jobs.usa@aver.com

Please send your resume, contact information and salary history/requirements as an attachment to jobs.usa@AVer.com. AVer Information Inc. is an equal opportunity employer.

AVer is an award-winning provider of visual collaboration and education technology solutions that improve productivity and enrich lives. From accelerating learning in the classroom to increasing competitive advantage for businesses, AVer solutions leverage the power of technology to help people connect with one another to achieve great things. Our product portfolio includes Interactive Flat Panels, USB Video Conferencing Camera Systems, Document Cameras as well as Sync and Charge Solutions for Mobile Devices. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we do. Learn more at averusa.com and follow us @averinformation.

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